How do I return something to Rainbow Fins?

At Rainbow Fins, we stand behind our merchandise 100%.

When returning items:

1. All returned items must be in the original packaging.

2. Any items returned for reasons other than defects must be unused and in the original packaging. 

3. We will not give a credit or refund for used merchandise.

4.  If you have received a defective item from us, return the item and a copy of your invoice.  Please inform us which you prefer:  a replacement item or a refund for the defective merchandise.

5.  There are NO returns on the closeout/seconds page.  These items are priced to help get you back in the water for replacement fin needs.  Make sure you order the correct side.  Fins are pointing up at your face while the tail is at your stomach.  Left, right, front or rear?

For orders that are damaged in shipping:

Please notify us immediately so we can take the proper steps to replace the damaged merchandise.

If you have questions about a return, please call us at 831-728-2998 or e-mail info@rainbowfins.com.